Frequently Asked Questions
Everything you need to know about hard-working grooming goods.
How long does shipping typically take?
Standard shipping usually takes 3-7 business days within the continental United States. Orders are processed at our warehouse within 24-48 hours of placement.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, contact our support team to initiate a return or exchange for a full refund.
Are your products tested on animals?
Absolutely not. We have a strict policy against animal testing. Our products are tested by hardworking people, never animals.
Where are Duke Cannon products manufactured?
The vast majority of our products are proudly made in the United States. We partner with family-owned facilities that meet our high standards for quality and craftsmanship.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as modern payment options like PayPal, Apple Pay, and Shop Pay.